Privacy Policy

Last Updated: October 28, 2025

At Quantum Lead AI LLC (“Quantum Lead AI,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in any way.

By using our Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our Services. This includes:

A. Information You Provide to Us

Contact Information: Name, email address, phone number, and business details submitted through forms or direct communication.

Account Information: If you sign up for a client portal, we may collect login credentials or related preferences.

Payment Information: When you purchase our services, we collect billing details through secure third-party processors.

B. Information Collected Automatically

When you visit our website or use our software, we may automatically collect:

Device and Browser Data: IP address, device type, operating system, browser type, and time zone.

Usage Data: Pages viewed, time spent on site, click actions, and referring URLs.

Cookies and Tracking Technologies: Used to analyze trends, remember preferences, and enhance the user experience.

C. Client and Lead Data

If you are a business using our Services, you may provide us with your customer or lead data (e.g., names, emails, phone numbers). We use this data strictly to deliver the agreed-upon services such as automation workflows, messaging campaigns, and analytics.

2. How We Use Your Information

We use the information we collect to:

• Provide and operate our Services

• Deliver automation, lead generation, and marketing support

• Personalize your experience and optimize performance

• Communicate with you about updates, offers, or support

• Process transactions securely

• Analyze usage patterns to improve service quality

• Comply with legal and contractual obligations

We do not sell, rent, or trade your personal or client data with any third party.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• Secure server connections (SSL/TLS encryption)

• Limited employee access to sensitive data

• Regular monitoring and system updates to prevent unauthorized access

While we take every precaution, no online transmission or storage system is completely secure. By using our Services, you acknowledge this risk.

4. Sharing of Information

We only share your information in the following cases:

Service Providers: With trusted partners who assist in operations (e.g., hosting, billing, or analytics) under confidentiality agreements.

Legal Compliance: If required by law, regulation, or court order.

Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred under the same privacy commitments.

We never share or sell client databases, leads, or contact lists provided to us by customers.

***SMS and Mobile Data Privacy***

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services—such as customer service—is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Recognize returning visitors

• Save preferences for future sessions

• Track performance and measure traffic analytics

You can control or disable cookies in your browser settings, but some parts of our site may not function properly if you do.

6. Data Retention

We retain personal and client data only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal requirements. Upon request, we can permanently delete or anonymize data from our systems.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for communications

• Request a copy of your data

To exercise these rights, contact us at [email protected]. We may require verification before processing your request.

8. Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any personal data.

9. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect new legal requirements or improvements to our practices. Updates will be posted here with a revised “Last Updated” date. Continued use of our Services after changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

[email protected]

Quantum Lead AI LLC

30 N. Gould Street, Suite R

Sheridan, WY 82801